Demand

Education Counsellor

Bengaluru, Karnataka   |   Full Time

About Us

If you think back to your school or college days, the best memories you have are those with your friends! Your first day in college, your best friend, your dorms, hanging in the corridors, your school canteen, all-nighters before exams & chilling for weeks after exams - our school lives are filled with so many awesome interactions, experiences & memories. In each of them you’re with a friend, never alone! Humans always have, and will always continue to learn from one another. We are a social learning platform that allows us to learn the way we learn best - socially

 

Our Approach

Covid has reshaped every aspect of our lives and education is no exception. The world is learning to learn online but the main reason why online education hasn’t skyrocketed is because all platforms are designed to simply deliver content (whether pre-recorded or live). Online learning doesn’t feel natural, warm or relatable. Taking an analogy from the gaming world, edtech so far consists of single player games designed only for access but not engagement & retention. The only actions one can take is content consumption and practice via multiple choice questions. We, on the contrary, think education is an immersive multiplayer experience! If our children are going to learn online we will have to make it social. That’s how learning happens best. We think we’re amongst the first few companies in the world trying to push the boundaries of edtech to a new era of highly social & community-driven learning.


Responsibilities

  • Guide students/parents on what courses to opt for based on their profile and interest

  • Counselling prospects (Parents/Students) and converting them to closure.

  • Working closely with internal teams to ensure we operate as a seamless organization to build our pipeline of business

  • Meeting targets that have been set

  • Maintain all the accurate and complete records in the CRM

  • Collaborating with internal teams 

  • End to End sales

Preferred Mindset

  • Enjoy the challenge of working in a fast-paced, start-up environment 

  • An ability to break down abstract business problems into concrete problem statements.

  • Analytical skills and highly proficient in Excel, Word, PowerPoint & Google sheets

  • Are comfortable working with diverse stakeholder groups 

  • Friendly working style with team members above & below.            

  • Strong generalist, high on communication and user empathy, who can be hands-on in maintaining and understanding student/parent interactions

  • Grit, keenness to solve high-impact problems in the fast-changing environment


Desired Experience

  • Fluency in English & Hindi 

  • Highly motivated and flexible self­-starter

  • Interest in sales, the latest technology and tools.

  • Great communication skills and team-oriented personality

  • Experience in handling CRM

  • Excellent active listening, verbal and written communication and interpersonal skills.

  • Strong planning and people reading skills.

  • Ability to multitask and stay organized.

 

Our Culture

The best classrooms have an awesome learning culture. We think of our organization as one large classroom, where each of us is a student trying to learn from & teach one another.  We have all sorts of people here: humanists, tech junkies, educationists, designers & wanna be designers! Since we are a small organization, we function like a tight-knit family where we care for each other’s work but also for each other’s lives. We’ve often heard that the first 50 team members set the culture & pace of an organization, which is why we take time and carefully pick our team.

If you grab a sneak peek into our tribe, you’d find us to be super real. We are all encouraged to call a spade a spade, even if this means disappointing a peer. Coming up with prospective solutions is good, but we care about how well the experience is crafted - aesthetics do matter. Think of Disneyland, Nike, Airbnb, WeWork, Apple: the best folks know not only how to deliver a product/service, but also make it beautiful. Most importantly, we are all learners! Right across the team. from engineering to product, community to classroom, we think of how we’d feel if we were students – and this reminds us to keep learning and growing!

Come work with us!

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